Legal

Privacy Policy

How we collect, use, and protect your personal information.

Effective Date: April 1, 2026

1. Introduction

Briefery Ltd. ("Briefery," "we," "us," or "our"), a company registered in Israel, operates the Briefery platform — an Industry 4.0 workflow management, process digitalization, and predictive maintenance solution. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our platform, or interact with our services.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Scope

This policy applies to:

  • Website visitors — individuals who browse briefery.com
  • Platform users — authorized employees and contractors of our customers who access the Briefery Pro application
  • Customers — organizations that subscribe to Briefery's services
  • Prospective customers — individuals who contact us through our website or other channels

When Briefery processes personal data on behalf of a customer (e.g., employee work-order data, production reports), the customer acts as the data controller and Briefery acts as the data processor. The customer's own privacy policy governs the processing of such data.

3. Information We Collect

3.1 Information You Provide

  • Contact information: name, email address, phone number, company name, job title
  • Account details: login credentials, user preferences, profile settings
  • Communications: messages you send through our contact form, support requests, feedback
  • Business data: information submitted through the platform such as work orders, production reports, incident reports, and compliance documentation

3.2 Information Collected Automatically

  • Device and browser data: IP address, browser type, operating system, device identifiers
  • Usage data: pages visited, features used, session duration, click patterns
  • Cookies and tracking technologies: see Section 7 below

3.3 Information from Third Parties

We may receive information from our customers' IT administrators when they provision user accounts, from analytics providers, and from publicly available business directories.

4. How We Use Your Information

We use personal information for the following purposes:

  • Service delivery: to operate, maintain, and improve the Briefery platform
  • Account management: to create and manage user accounts, authenticate access, and provide support
  • Communication: to respond to inquiries, send service-related notifications, and provide product updates
  • Analytics and improvement: to analyze usage patterns, diagnose technical issues, and improve our products
  • Security: to detect and prevent fraud, unauthorized access, and other security threats
  • Legal compliance: to comply with applicable laws, regulations, and legal processes
  • Aggregated insights: to generate anonymized, aggregated analytics that help us improve our services (no individual can be identified from such data)

5. Legal Bases for Processing (GDPR)

For individuals in the European Economic Area (EEA), United Kingdom, and Switzerland, we process personal data based on:

  • Contractual necessity: processing required to deliver our services under a subscription agreement
  • Legitimate interests: improving our platform, ensuring security, and marketing our services to business contacts
  • Legal obligation: processing required by applicable law
  • Consent: where you have explicitly opted in (e.g., marketing emails), which you may withdraw at any time

6. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service providers: cloud hosting, analytics, email delivery, and customer support tools that process data on our behalf under contractual safeguards
  • Customer administrators: your employer or the organization that provisioned your account may have access to platform usage data
  • Legal and regulatory authorities: when required by law, court order, or to protect our rights, safety, or property
  • Business transfers: in connection with a merger, acquisition, or sale of assets, with appropriate notice

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Essential cookies: enable core functionality such as authentication and security
  • Analytics cookies: understand how visitors interact with our website
  • Preference cookies: remember your settings and preferences

You can manage cookie preferences through your browser settings. Disabling essential cookies may impair website functionality.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods include:

  • Account data: retained for the duration of the customer's subscription, plus 30 days for data export after termination
  • Contact form submissions: retained for up to 24 months
  • Usage analytics: retained in aggregated form indefinitely; identifiable data retained for up to 12 months

9. Data Security

We implement industry-standard technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, regular security assessments, and incident response procedures. Our cloud infrastructure is hosted in the European Union. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

Briefery is based in Israel, which has been recognized by the European Commission as providing an adequate level of data protection. Our cloud servers are located in the European Union. When data is transferred to other jurisdictions, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) where applicable.

11. Your Rights

11.1 For All Users

You may request to access, correct, or delete your personal information by contacting us at info@briefery.com.

11.2 EEA, UK, and Swiss Residents (GDPR)

You have the right to:

  • Access your personal data and obtain a copy
  • Rectify inaccurate or incomplete data
  • Request erasure ("right to be forgotten")
  • Restrict processing in certain circumstances
  • Data portability — receive your data in a structured, machine-readable format
  • Object to processing based on legitimate interests
  • Withdraw consent at any time (without affecting prior processing)
  • Lodge a complaint with your local supervisory authority

11.3 California Residents (CCPA/CPRA)

California residents have the right to:

  • Know what personal information is collected, used, and disclosed
  • Request deletion of personal information
  • Opt out of the sale or sharing of personal information (Briefery does not sell personal data)
  • Non-discrimination for exercising privacy rights

12. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us and we will promptly delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the effective date. Continued use of our services after changes constitutes acceptance of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Briefery Ltd.
Email: info@briefery.com
Website: briefery.com